In the first post in this series, I discussed how personal injury insurance mediations are position-based, some of the common stumbling blocks in negotiations and why mediated settlements are still often seen as preferable to going to court. In this post, I explain how to...
An estimated 90 to 95% of personal injury cases are settled out of court during a step on the dispute resolution process. If you’re a lawyer representing a client in these types of cases, the odds are you will likely spend much more of your...
In order for you to achieve the best possible result for your client at mediation, you’ll need to ensure you are organized and have a good grasp on your client’s case. In this post, I provide tips for setting up your mediation for success, both...
Vancestock V, Thank You For Helping Us Raise Over $33,000 For Trails Youth Initiatives! If you happen to see Vance Cooper on the street flashing a big smile and humming a tune, it’s a good bet that he's reliving one of the wonderful memories he took away...
Think back to the mid-1980s - if you’re old enough to remember them. Michael Jackson moonwalked his way into superstardom, the Breakfast Club taught kids everywhere that serving detention could give you a real education, and a fresh-faced articling student named Vance Cooper was eagerly...
At some level, all strong communicators are good storytellers; good storytellers will tell you that a story must have a purpose and follow a path. Knowing what you want to say is a precursor to everything that follows, but deciding on a path to convey...
Over the past 30 years working on personal injury and insurance claims - as a lawyer, arbitrator, and mediator - I have observed that settlement discussions in advance of mediation occur all too infrequently. Five factors which I believe contribute to the inability of those...
If you enjoy great local music and are passionate about helping at-risk youth in Toronto, be sure to mark Thursday, October 6, 2016 in your calendars – The fifth annual Vancestock, a night of live music benefiting Trails Youth Initiatives, will have the Hard Rock Café Toronto...
Words matter. How you say something can be just as important, if not more important, than what you say. In this third instalment on the Art of Communication in Mediation, I explore verbal elements in a discussion including word choice, tone and style. LANGUAGE: WHAT'S IN...
Have you ever seen someone stub their toe, wince, grimace, and then proceed to insist that they’re perfectly fine while in obvious agony? There is a lot of truth to the old adage that actions can speak louder than words. Indeed, our non-verbal communication can often...