We’re Here to Help during COVID-19

We’re Here to Help during COVID-19

The primary concern of Cooper Mediation is the health and safety of our clients, their clients, our staff and the families and friends of all of the foregoing. The growth in the number of cases of COVID-19 in Ontario is creating challenges for all of us, both personally and professionally. First and foremost, we hope that you, your family, and your clients are remaining safe and healthy. Secondly, we wish to adhere to and respect the advice and recommendations of governmental and healthcare authorities on the federal, provincial and municipal levels.

For those who wish to cancel and/or reschedule a mediation by reason of concern for COVID-19, we will waive any cancellation fees which might otherwise have been incurred. Please inform us immediately if that is your wish.

For those who wish to continue to mediate their matters, Cooper Mediation is prepared to conduct mediations remotely if that is your preference. Cooper Mediation is equipped to conduct videoconferences using a secure platform, Zoom, whereby we can host joint sessions and private caucuses all from the convenience of your home or office. All that you need is a computer or smartphone with an Internet connection and a camera. If this is not possible, we are prepared to conduct mediations by teleconference.

For those who wish to continue to mediate their matter face-to-face, Cooper Mediation is prepared to attend such mediations at an appropriate facility, such as Network or at your office, provided the following conditions are met:

*Anyone who has travelled outside of Canada should self isolate for 14 days following their return to Canada. Consequently, if you or your client have travelled outside of Canada in the 14 days preceding the mediation, you should not attend the mediation in person.
*Anyone who is considered part of a vulnerable group [elderly, immune compromised, etc.] should refrain from attending the mediation in person.
*Anyone who is ill or experiencing any symptoms related to COVID-19 should not attend the mediation in person.
*Anyone who may have come in contact with anyone showing symptoms of COVID-19 should not attend the mediation in person.
*Anyone who is uncomfortable attending the mediation in person for any reason should not do so.

Needless to say, all of the foregoing is subject to change as we receive further advice and direction from governmental and healthcare authorities.

In this unprecedented time and circumstance, our relationship with you remains of the utmost importance.

We ask you to stay connected with us and let us know if there is anything we can do to assist you at this time.

Vance, Jon and Logan and the Team at Cooper Mediation



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