“Mediation 2.0 has been a game-changer. I had two seriously injured plaintiffs facing significant causation challenges, up against senior defense counsel and a tough insurance representative. Despite the complexities, both claims were resolved before 12:30 PM—even though the mediation was scheduled to last all day.” – Senior Plaintiff Lawyer

“I found it initially disquieting to share my bottom-line target with Vance just after 11:00 AM. Yet, within 2-3 hours, the matter was resolved—at or very near my target—without the usual stress and posturing of positional distributive bargaining. Mediation 2.0 truly works. The proof is in the pudding.” – Senior Plaintiff Lawyer

“A shout out to mediator extraordinaire, Vance Cooper. It is 1 pm and we have efficiently and fairly resolved today’s full day mediation … That was the most efficient mediation I have had in years. Great job Vance.” – Senior Plaintiff Lawyer

“The plaintiff lawyer submitted a 54-page mediation memorandum, packed with content and new information. I ended up reading it twice to fully grasp it all. During the session, we followed a standard mediation approach, but the plaintiff lawyer felt compelled to paraphrase nearly every page of their extensive memo. It felt like I was sitting through an audiobook—definitely not necessary. In hindsight, I wish we had opted for Mediation 2.0. Live and learn.” – Senior Defence Lawyer

“I was initially reluctant to forego delivering a full-blown opening. As a self-admitted control freak, I felt the need to personally convey some key points to the plaintiff. However, Vance assured me that Mediation 2.0 would be effective. He promised to present my arguments to the plaintiff and their counsel in a concise, digestible format. While I don’t know exactly what Vance did in the plaintiff’s room, the matter was resolved promptly and for an amount precisely aligned with my assessments and recommendations.” – Senior Defence Lawyer

“Mediation 2.0 exceeded every expectation I had for our case. You clearly explained the process, and I’ll admit, I was skeptical at first. The case involved high emotions, a major liability issue, and substantial damages. I anticipated the mediation would extend well into the evening (until 7:00 PM or later), but by 3:00 PM, the matter was fully resolved. Even more impressively, I already had your post-mediation email confirming the terms of settlement. I don’t know how you accomplished it, but your work was truly remarkable.” – Senior Insurance Claims Professional