Vance Cooper | Jon Cooper | Logan Cooper

Vance

“Vance is always professional, courteous and personable. His skills as a mediator is only matched by his charm. It is always a pleasure working with him and I value the way he approaches every case and more importantly, my clients with sensitivity and thoughtfulness. I’m always looking forward to my next mediation with Vance.”

“I would like to say that I am extremely pleased with Vance and will continue to refer his name when mediations come up. No matter how difficult the case is he seems to find a way to have all the parties come to an agreement. That is a skill that comes with experience and being able to read the players. Well done.”

“Vance gets the job done as usual! His efforts are tireless and he isn’t scared to give us his opinion. Very happy we were able to settle this claim.”

“A very difficult case that was resolved with minimal difficulty for all parties.”

“Vance, you were excellent to work with. Your professionalism and hard work was very much appreciated.”

“Always a pleasure working with Vance. His empathy with clients is very helpful.”

“As expected, Vance did an incredible job of navigating a complicated global mediation (AB and Tort), with a companion action in the background and coverage issues. After a long day and with the creativity of Vance and the cooperation of a number of senior counsel and their insurance clients, the matter was resolved. All of that from a higher elevation remote locale! Impressive.”

“[Vance] was outstanding-empathy with client; expertise on issues and worked both rooms extremely hard to come to a fair resolution to all.”

“Vance, listened to both sides, and most importantly made a point for expressing the importance of open dialogue for both sides.”

“It was my first mediation back in person and to have it with Vance was a pleasure. Very successful day!”

“Lots of appreciation for Vance as he ensured the clients felt heard throughout the day.”

“Vance has the knack to show each party, “The Big Picture”, hence gets results.”

“Excellent work on a difficult file – thanks Vance!”

“Vance is relentless in his pursuit toward resolution, often thinking outside of the box of the traditional mediation process. This creativity and passion allows the parties to have comprehensive and honest discussions about resolving the case and addressing any issues that may exist that prevent resolution. I always look forward to mediating with Vance and know that he will work hard to bring justice for my clients.” – Senior Plaintiff Lawyer

“Thanks Vance. It was always a joy working with you. You were one of my very few “A” list mediators. There’s a lot of things about practising law that I don’t miss at all, but going into a meditation involving multiple parties with seemingly no chance of a settlement and walking out 5 or 6 hours later with a closed file was always a highlight. You had a knack for pulling that off.” – Retired Senior Defence Lawyer

“It was a pleasure meeting with you today [Vance]. I hope it is okay that I reach out to say thank you for your services today. In such a tense scenario with stubborn lawyers, you made me feel comfortable and that my voice was welcomed. Thank you for making the day far easier to get through.” – Plaintiff

“A shout out to mediator extraordinaire, Vance Cooper. It is 1 pm and we have efficiently and fairly resolved today’s full day mediation … That was the most efficient mediation I have had in years. Great job Vance.” – Senior Plaintiff Lawyer

“I wanted to send you a personal note to thank you for getting our files resolved. Your efforts went above and beyond your role as mediator and I know that my client and I did not make things easy for you. I will absolutely be recommending you on all of my files for mediation.” – Senior Defence Lawyer

“I just wanted to thank you [Vance] from the bottom of my heart for helping me get my life back today. I can’t put into words how much I appreciate the work that you and everyone else did. Thank you! It feels like a breath of fresh air. I don’t have the right words, but I truly appreciate everything.” – Plaintiff

“Vance, thanks so much for bringing this one home. I had pressed my client to agree to two full days of mediation with a top flight mediator in advance of discoveries because I thought we had a good chance of avoiding a lot of legal expense if we could resolve things before days of discoveries and massive disbursement expenses had been incurred. I was thinking at the end of our two days that it had been a bad call on my part and that I should have just ground the file out in the normal way. You have vindicated my confidence in the mediation process. It’s on these more complex multi party cases that a good mediator can make all the difference. Any roster mediator can handle a two-party stiff neck case. You proved your worth on this one.” – Senior Lawyer

Jon

“Jon is always a pleasure to work with. He is thoughtful and offers suggestions that are impactful on the negotiation process. Jon is no-nonsense and very personable. Keep up the great work, Jon!”

“Great working with Jon. Excellent mediator and more importantly, a real mensch.”

“Professional, reliable, fair and capable.”

“Great approach by Jon.”

“As always a pleasure working with Jonathan! His patience and insight is always very much appreciated. He got us a settlement too with what I saw was quite a difficult plaintiff (in the non-traditional way) which is always a bonus, but certainly would have appreciated his efforts even if settlement hadn’t been reached.”

“Excellent work, was appreciate of the efforts made to help facilitate settlement.”

“Jonathan is a mensch and ‘respectfully’ has the ability and the confidence to challenge all parties to try to bring them to a fair and equitable resolution…much appreciated!”

“Jonathan is always determined to ensure the respective parties achieve the best results possible with his thoughtful and pragmatic approach. Always a pleasure mediating with him.”

“Jonathan is a true mensch and knows his stuff.”

“Jon has shown understanding and diligence, and possesses the personality and “people person” skills that make him an effective and preferred mediator.”

“It was a 2 pm afternoon mandatory mediation. Seven parties involved. My client was facing two deductibles and threshold arguments. By 630, I was more than ready to call it a day. Jon convinced me to keep working at it, as he saw a light at the end of the tunnel. By 830, the offer was now within the range of reasonableness and we could settle the case. Jon kept working with everyone until we got everything done.” – Senior Plaintiff Lawyer

“[Jon], I thought you did an amazing job. I have told several people about the good work you did. I didn’t think Acme Insurer would settle but you didn’t give up and got it done. That will take you very far in this business.” – Senior Defence Lawyer

Logan

“Logan did a fantastic job. She presents very professionally and puts a lot of effort into the mediation process. I appreciated her help.”

“Always a pleasure to mediate with Logan Cooper. Great approach and through on the issues.”

“I sincerely appreciate Logan’s efforts to always take time to speak through the issues & risks with myself and my client, particularly when we are taking a non-threshold position. It is helpful to hear a different perspective than how we have assessed the matter.”

“Logan is an absolute pleasure to work with. You can tell she took the time to read the material and is very knowledgeable of the file. She is very attentive and very respectful. Logan does a great job with interacting with all parties and helps us want to settle the file. I look forward to many more mediations with her. Thank you for all of your hard work.”

“I don’t think any of the parties aside from Logan had any hope that this file would settle. Logan was patient and also persuasive in exploring our options and potential risk. We were able to come to a very reasonable settlement despite difficult plaintiff counsel and neither side really optimistic about settlement. Thanks Logan, it was great to work with you and look forward to working with you in the future.”

“Logan was amazing to work with. Patient, explained everything well to the plaintiff. Provided excellent suggestions.”

“To say Logan pulled through today would be a huge understatement. The file settled today because of Logan. When the defendants were ready to walk on numerous occasions, she kept everyone at the table talking. You should be very very proud.” – Senior Lawyer

“Today I had a successful virtual mediation with Logan Cooper. She helped my client obtain closure by utilising her skills as a mediator to help resolve the case on a full and finals basis for both parties. My client and I appreciate you for your skills and expertise in this matter.” – Senior Lawyer

“[Logan’s] strengths are her obvious intelligence, ability and (dare I say it?) training.” – Senior Lawyer

“One of my associates attended a mediation on my behalf. Logan was the mediator. It was a tough case with target defendants who were uninsured, and parties who were becoming entrenched in their position. The file ultimately settled and it sounds like Logan did a great job in keeping the discussions going!” – Senior Lawyer