WELCOME TO COOPER MEDIATION
MEDIATION SERVICES
Vance Cooper is principal of Cooper Mediation Inc. He devotes 100% of his professional time to mediating primarily personal injury and insurance cases. He also mediates arbitrations pending under the Insurance Act. Contact Vance at vance@coopermediation.ca or (416) 346-4241.
Jonathan Cooper is the taller, younger and non-bow-tied mediator with Cooper Mediation Inc. He mediates primarily, but not exclusively, in the area of personal injury and insurance. Contact Jon at jon@coopermediation.ca or at (647) 993-2667.
Logan Cooper joined the Cooper Mediation team in November, 2017 and devotes 100% of her professional time to mediation. She mediates primarily in the area of personal injury, insurance and employment. Contact Logan at logan@coopermediation.ca or (416) 726-1344.
We have mediated well over 7,500 claims ranging from personal injury, wrongful death, life and disability insurance, property damage, product liability, employment, hospital, medical and dental negligence, class actions and business disputes. We have mediated claims involving more than 15 parties and 15 lawyers over one or multiple days and, at the same time, we have mediated half day cases involving two parties and two lawyers. No claim is too large, too complex or too small.
It is relatively easy to establish the reasons why the parties are in a dispute and why they are unable to resolve the dispute. It is much more difficult and challenging to find ways and means to work through or around the issues in the dispute and assist the parties to design a mutually acceptable resolution. This persistence is demonstrated not only at the mediation but in post mediation efforts (where settlement could not be achieved at mediation). We are 'like a dog with a bone' - we don't let go of the mediation process easily.
Our results speak for themselves. On average, we assisted the parties and their counsel in resolving 75% – 80% of all claims on the day of the mediation. Our post-mediation efforts raised the rate of resolution to more than 95%. In fact, 98% of our clients say they would refer other lawyers and clients to us, and 97% would choose to schedule another matter with us.
This may sound obvious but is far from it. Listening involves much more than hearing and understanding the facts or the arguments. It requires an appreciation for what truly matters to one side or the other or what is likely to keep the parties apart or get the parties together. Frequently, listening requires an appreciation for what is not said. Jack Cooper, the patriarch of the Coopers and a source of great wisdom, was known to have said, “You have two ears and one mouth; use them in those proportions” and “You can never listen yourself into trouble”.
How and why did the dispute arise? Why has the dispute persisted for months or years? What are the current barriers or impediments to settlement? What can be done to work around those barriers? You can’t find the answers before asking the right questions.
Lawsuits and arbitrations are stressful, unpredictable and costly. The parties to such disputes are often consumed by the matter. Settlement offers them certainty and closure. It is a very easy matter to start a lawsuit or an arbitration; it is more difficult to bring the matter to a conclusion and even more difficult to bring it to a mutually acceptable resolution.
We conduct mediations virtually and throughout the province of Ontario. We are happy to travel beyond the borders at the request of counsel.
To determine our availability and to schedule a mediation with either Vance, Jon or Logan, please visit our Online Booking Calendars or contact our mediation coordinator by email at adminsupport@coopermediation.
We are happy to attend at your office and meet with lawyers, law clerks, paralegals and/or insurance representatives. We conduct seminars and lead group discussions in relation to matters such as preparing a mediation memorandum, preparing for or attending at or conducting a mediation and negotiation exercises and simulations.
Please contact Vance vance@coopermediation.ca, Jon jon@coopermediation.ca or Logan logan@coopermediation.ca so that we can design a tailor-made training session appropriate to your needs.
Read the latest news and articles posted to the Cooper Mediation Blog. Get practical and useful tips to get the most out of mediation.
We’re honoured to be recognized in the second edition of Best Law Firms™ – Canada for excellence in dispute resolution. Although we are not a law firm, this acknowledgment reflects the confidence placed in us by the legal and insurance professionals we work with and for......
You’re invited to Logan Cooper’s FREE interactive webinar, “Lessons From 2025 — What’s Coming In 2026,” worth 1 hour of substantive CPD. This webinar connects substantive legal changes to practical mediation strategy. You’ll walk away with insights you can use immediately in your files. Some topics covered......
Cooper Mediation and Trails Youth Initiatives send out our heartfelt thanks for all the support of this year’s edition of Vancestock. Together, we’ve raised over $40,000 and counting— 80% of our 50K goal! With your support, we’re on our way to crossing the finish line......
